The delivery of the products
Free for all orders placed till 31.12.2019.
For orders with a value less than 390 lei, delivery is made against payment by courier. The costs of delivery will be specified separately on the invoice and are those charged by the courier company quickly, without any addition on our part.
Outside the period of promotion with free shipping for orders worth less than 390 lei the transport is done by courier PostaPanduri.ro and has the following costs:
- 11.50 lei for orders weighing up to 3 kg, with pachetomat delivery
- 12.50 lei for orders weighing up to 3 kg, home delivery
- for each additional kg is added 1 leu
- COD cost 2 lei
- Saturday delivery fee + 50%
- insurance 1%
The above prices do not include VAT.
All products in our stock will be dispatched within 1 working day of the order date. For products in stock at the supplier, the standard term of delivery, 1-5 days shall be extended by the delivery date communicated by the supplier. To avoid any unwarranted delay or blur we recommend you to check before you place your order stock availability of the desired products.
Our firm endeavors to provide information that is as correct and complete to the site, but however it is possible that certain details may no longer match the reality at the time in which it processes the order and that's why it is advisable to check in advance the details of stock and delivery.
Our company does not assume liability for products damaged during transport.
We recommend you to refuse the reception of parcels damaged, to take a picture of it and to request the preparation of a report, together with a representative of the courier, in which to indicate the status of the shipment at the time of delivery. Any subsequent claim will not be taken into account. In the case in which it will use a courier company required by the customer, risk of loss-damage of the parcel will be picked up by the customer at the time of taking over of the shipment by the courier.
After accepting the shipment by the courier you will receive on your email SMS the information necessary for tracking.