Privacy Policy


Last update: May 2018

I. General Information

The confidentiality of your personal data is one of the main concerns of RAPID PARCEL delivery SRL, headquartered in Bucharest, George Enescu str. 42, BL. 6a, SC. 2, et. 3, AP. 46, Sector 1, 010066, as data controller.
This document is intended to inform you of the processing of your personal data in the context of the use of the www.e-rpd.ro Internet page. ("Site")


II. Categories of personal data processed

II. 1. If you are a customer of the Site, RAPID PARCEL delivery SRL will process your personal data, such as your name and surname, phone, email address, billing address, delivery address, data on how you use Site, for example your behavior/preferences/habits within the RAPID PARCEL delivery SRL, as well as any other categories of data you provide directly in the context of creating your user account, in the context of placing a Orders through the site or in any other way resulting from the use of the site.
If to create your user account on the Site, use your Facebook or Google account, fast PARCEL delivery SRL will process the following public profile data displayed by those applications: User name, email address.
If you choose to create a user account only before completing the order of a product available on the Site, you will be asked for your email address based on which an account will be created automatically. If you do not complete the order, email address and The other data provided will not be stored by fast PARCEL delivery SRL, and the account created will be automatically deleted.

II. 2. If you are a visitor of the site, RAPID PARCEL delivery SRL will process your personal data that you provide directly in the context of using the site, such as the data you provide within the contact section/ Questions/complaints, as far as you contact us in this way.

III. Purposes and bases of processing

III. 1. If you are a customer of the Site, RAPID PARCEL delivery SRL processes your personal data as follows:
For the conduct of the contractual relationship between you and RAPID PARCEL delivery SRL, respectively for taking, validating, sending and invoicing the order placed on the Site, your information on the status of the order, the organization of the return of ordered products, etc.
Theme: The processing of your data for this purpose is based on the contract concluded between you and the RAPID PARCEL delivery SRL, defined in the terms and conditions. The provision of your personal data is necessary for the execution of this agreement. Refusal of data provision may result in the failure to conduct contractual relations between you and RAPID PARCEL delivery SRL.
For the fulfilment of the legal obligations which are quickly PARCEL delivery SRL in the context of services rendered through the Site, including obligations in tax matters, as well as in matters of archiving.
Basis: The processing of your data for this purpose is required on the basis of legal obligations. The provision of your data for this purpose is necessary. The refusal of data provision may result in the RAPID failure of PARCEL delivery SRL to comply with the legal obligations incumbent on it and therefore unable to provide you with the services through the site.
For marketing activities, respectively for the transmission via means of remote communication (e-mail, SMS) of commercial communications regarding the products and services offered by RAPID PARCEL delivery SRL via the site.
Theme: The processing of your data for this purpose is based on your consent if you choose to provide it.
You may express your consent for the processing of data for this purpose by ticking the appropriate box at the time of creating the account, or after creating the account, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each email/SMS containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section.
The provision of your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have any negative consequences for you.
For the purpose of conducting various analyses, reports on how to operate the site, making consumer preferences profiles mainly to improve the experience offered on the site.

Theme: The processing of your data for this purpose is based on the legitimate interest of RAPID PARCEL delivery SRL to continuously improve customer experience on the Site. The provision of your data for this purpose is voluntary. Refusal to provide data for this purpose will not have any negative consequences for you.

III. 2. If you are a visitor of the site, RAPID PARCEL delivery SRL processes your personal data as follows:
For marketing activities, respectively for the transmission via means of remote communication (e-mail, SMS), commercial communications regarding the products and services offered by RAPID PARCEL delivery SRL via the site.
Theme: The processing of your data for this purpose is based on your consent if you choose to provide it.
You may express your consent for the processing of data for this purpose by completing and selecting the appropriate box in the Newsletter subscription form available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each email/SMS containing commercial communications.
The provision of your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have any negative consequences for you.
To resolve complaints, claims and monitor traffic and improve your experience on the Site.
Theme: The processing of your data for this purpose is based on the legitimate interest of the RAPID PARCEL delivery SRL to ensure the correct operation of the site, as well as to continuously improve the site visitors experience, including through Resolving different comments, questions or complaints.
The provision of your data for this purpose is voluntary. Refusal to provide data for this purpose will not have any negative consequences for you.

IV. Duration for which we process your data

As a principle, RAPID PARCEL delivery SRL will process your personal data as much as is necessary to achieve the aforementioned processing purposes.
 If you are a customer, we will process your data for the entire duration of the contractual relationships, and subsequently in accordance with the legal obligations that come into task quickly PARCEL delivery SRL (e.g. in the case of supporting documents Financial accounting for which the period of retention provided for by law is 10 years from the date of completion of the financial year during which they were drawn up).
If you are a customer and you exercise your user account deletion option by pressing the Delete account button in the My Account Information section, Quick PARCEL delivery SRL will interpret this action as your option to You unsubscribe from receiving commercial communications by which we keep you informed about the products and services offered through the site. To do this, if you choose to delete your user account, we will no longer send you emails and/or such SMS. However, we would like to inform you that the deletion of your account will not automatically have the effect of deleting your personal data. If you want your personal data to stop being processed, or if you want to delete data, you can exercise your detailed rights to point VII below.. If you request deletion of your account, but there is at least one active order on that account, the account deletion request will only be posted after delivery of the products and completing the last active order.
If you withdraw your consent for the processing of data for marketing purposes, RAPID parcel delivery srl will cease the processing of your personal data for this purpose, without however affecting the processing carried out by RAPID PARCEL Delivery srl On the basis of the consent expressed by you prior to its withdrawal.


V. Disclosure of personal data

In order to achieve the processing purposes, RAPID parcel delivery srl may disclose your data to partners, to third parties or entities that quickly support parcel delivery SRL in carrying out the activity through the site (for For example, courier companies, IT service providers), or to the central/local public authorities, in the following cases sample listed:
For administration of the Site;
In situations where such communication is necessary for the award of prizes or other facilities to data subjects obtained as a result of their participation in various promotional campaigns organized by RAPID PARCEL delivery SRL through Site;
To maintain, personalize and improve the Site and services carried out through it;
To carry out data analysis, testing and research, monitoring of usage and activity trends, development of safety features and user authentication;
For the transmission of commercial marketing communications, under the conditions and limits laid down by law;
When disclosure of personal data is provided by law, etc.

VI. Transfer of personal data

Personal data provided to RAPID PARCEL delivery SRL can be transferred outside Romania, but only to States in the European Union or the US.

VII. Rights you benefit from

Under the conditions laid down in the legislation on the processing of personal data, as persons concerned, you benefit from the following rights:

  • the right to information, namely the right to receive details of the processing activities carried out by RAPID PARCEL delivery SRL, as described herein;
  • the right of access to the data, namely the right to obtain confirmation from the RAPID PARCEL delivery SRL on the processing of personal data, as well as details of the processing activities such as the way in which the data are processed , the purpose of processing, recipients or categories of recipients of data, etc.;
  • the right to rectification, namely the right to obtain correction, without justified delays, by RAPID PARCEL delivery SRL of the inaccurate/unjustified personal data, as well as the completion of incomplete data; Rectification/Completion shall be communicated to each consignee to whom the data were transmitted, unless this proves impossible or implies disproportionate efforts.
  • the right to deletion of data, without undue delay, ("the right to be forgotten"), if one of the following reasons applies:
    they are no longer required to fulfil the purposes for which they were collected or processed;
    where consent is withdrawn and there is no other legal basis for processing;
    if the data subject is opposed to processing and there are no legitimate reasons to prevail;
    where personal data have been processed illegally;
    where personal data must be deleted in order to comply with a legal obligation;
    personal data have been collected in connection with the provision of information society services under EU law or national law under the incident of which the operator is located.
It is possible that, following the request for data deletion, RAPID PARCEL delivery SRL to anonymise this data (lacking them from personal character) and to continue in these conditions processing for statistical purposes;
the right to restriction of processing in so far as:
the person disputes the accuracy of the data for a period which allows us to verify the accuracy of the data;
the processing is illegal, and the data subject opposes the deletion of personal information, requiring instead to restrict their use;
The operator no longer needs personal data for the purposes of processing, but the person concerned asks them for the finding, exercising or defending a right in court; Or
The data subject was opposed to processing (other than direct marketing), for the period during which it is verified that the legitimate rights of the controller prevail over those of the data subject.
the right to portability of data, respectively (i) the right to receive personal data in a structured manner, commonly used and in an easily readable format, and (ii) the right to be transmitted by the RAPID PARCEL Delivery SRL to another data controller, in so far as the conditions laid down by law are met;
The right to opposition-with regard to processing activities may be exercised by submitting a request as indicated below;
At any time, on grounds relating to the particular situation in which the data subject is situated, that the particulars intended to be processed under the legitimate interest of the RAPID PARCEL delivery SRL or under the public interest, except in cases where rapid PARCEL delivery SRL may demonstrate that it has legitimate and compelling reasons justifying process and prevailing over the interests, rights and freedoms of data subjects, or that the purpose is to ascertain, exercise or defend a right in Instance
At any time, free of charge and without any justification, that the data intended to be processed for direct marketing purposes.
The right not to be subjected to an automatic individual decision, namely the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects concerning the data subject or similarly affect it to a significant extent;
The right to apply to the National supervisory Authority for the processing of personal data or to the competent courts in so far as you deem necessary.
For any further questions as to how personal data are processed and to exercise your rights mentioned above, please contact your email address: cristiand@e-rpd.ro.
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